Privacy Policy

1. Introduction

Welcome to Proserv Hospitality Services.
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, submit inquiries, or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company details provided through our contact forms or email inquiries.

• Business Information: Project details, staffing requests, and service preferences shared for quotation or onboarding purposes.

• Website Usage Data: Non-personal data such as IP address, browser type, and pages visited, collected automatically through analytics tools to improve our website’s performance.
   

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide quotations.

• Process staffing requests and manage service agreements.

• Communicate updates, offers, or relevant information related to our services.

• Improve website functionality and user experience.

We do not sell, trade, or rent your personal information to third parties.

4. Data Protection and Security

Your personal data is securely stored and only accessible to authorized personnel.
We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.

5. Sharing of Information

We may share your information only when necessary to:

• Fulfill service agreements or staffing requirements.

• Comply with legal obligations or government requests.

• Work with trusted third-party service providers who assist us in operations (e.g., hosting or email systems), under strict confidentiality agreements.
   

6. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyze site performance.
You can adjust your browser settings to disable cookies, though some features of the site may not function properly without them.

7. Your Rights

You have the right to:

• Access and request a copy of your personal information.

• Request correction or deletion of your data.

• Withdraw consent for data processing (where applicable).
   

To exercise these rights, please contact us using the details below.

8. Retention of Data

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website with the updated date.